Refund policy

Return and Refund Policy

We at Fuel Wood Spatar GmbH strive to ensure that you are completely satisfied with your purchase. However, if for any reason you are not satisfied with your purchase, we accept returns within 14 days from the date of receipt of the goods. Please note the following conditions for returns and refunds:

Returns:

Returns must be made within 14 days of receiving the goods. Items must be unused, undamaged, and returned in their original packaging to be eligible for a refund. Please include a copy of your invoice with your return form to expedite the return process. Free Return Shipping:

We offer free return shipping for all items. Please contact our customer service to request a prepaid return label. Refunds:

Refunds will be processed within 5-7 business days after receiving and inspecting the returned items. The refund will be issued to the original payment method. Exceptions:

Personalized or customized items cannot be returned or refunded unless they are faulty or damaged. Items marked as final sale are not eligible for returns unless they are faulty or damaged. Contact:

If you have any questions or concerns regarding your return or refund, feel free to contact our customer service at Contact. Please note that we reserve the right to change or update this policy at any time without prior notice.

Thank you for shopping at Fuel Wood Spatar GmbH.